Dynamics 365 Customer Engagement (on-premises) is a customer relationship management business solution that helps you improve marketing capabilities for your business, drive your sales higher, and provide excellent customer service to your users.
Assist customers anywhere, anytime, from any device
Work smarter and close more deals by leveraging easy-to-design process flows
Analyze your sales data and discover relevant information using interactive charts
Create meaningful, personalized customer experiences to improve sales growth
Collaboration helps your sales team sell as a team
Build your network and deepen customer relationships with social insights
Offer responsive, relevant services to customers across multiple channels on their terms
Use configurable dashboards and data visualization tools to gain actionable insights
Deliver an outstanding customer experience and empower your teams to create lasting relationships with Microsoft Dynamics 365 Customer Engagement and Service capabilities. The built-in intelligence helps you minimize customer effort, address problems proactively and deliver a customer-centric service. By engaging self-service and automation tools, your team can deliver a fast, personalized service and support with Microsoft Dynamics 365 Customer Service.
Microsoft Dynamics 365 for Sales equips your sales team with the right information and tools they need to engage more customers, generate more leads, and streamline your sales cycle. Use business intelligence to understand your customers better, get meaningful insights and make actionable plans with Microsoft Dynamics 365 for Sales and gain greater insight into your current and prospective customers.
Microsoft Dynamics CRM for Marketing aligns your marketing activities with your sales goals. It allows you to prioritize leads with lead scoring models, gain insights to execute targeted marketing with AI-driven recommendations, and generate multi-channel marketing campaigns. With Microsoft Dynamics 365 for Marketing, you can engage customers in real-time to deliver personalized customer journeys that allow for long-term relationships.
Microsoft Dynamics 365 for Project Operations enhances collaboration allowing for a transparent project flow that enhances project efficiency. With visibility into key operations such as opportunity management, resource optimization, resource utilization, project planning, and project billing, Dynamics 365 serves as a fully adaptable platform with robust functionalities that can be tailored to the exact needs of your business.
Being Dynamics CRM consultants, we leverage technology solutions to support your business vision and improve your business processes with MS Dynamics 365 Customer Engagement. We offer a complete Suite of Dynamics CRM services to help you build lasting customer relationships. With our CRM expertise, we bring people, data and processes together to open new horizons for your business. Dynamics Consulting Africa is one of the most sought-after Dynamics 365 Customer Engagement Consultant in Cameroon. Get in touch with us to get your custom plan!
You can choose which MS Dynamics 365 Customer Engagement plan works for you; the individual Dynamics 365 applications or you can bundle them together in a comprehensive Dynamics CRM solution. Let us guide you in your Microsoft Dynamics 365 Customer Engagement journey and develop long lasting relationships with your customers.
Are you ready to make the switch to Dynamics CRM? We would love to show you what our Dynamics CRM Consultants can do for your business.
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